Join as a member! It’s FREE and look at all of the great benefits:

2% Back in All Purchases as Store Credit

Receipt Tracking

Special Member-Only Deals

Grow & Go (Youth bicycle trade-in program)

Bike Benefits


Free Special Orders


Gun Benefits

“When you join the PacOut Society, you become a part of the family.” – Aaron Ostrom

Return Policy                                             Warranty Policy




2% Back on All Purchases as Store Credit:

Every purchase you make, you build up points. Those points factor into 2% back to you. All points accrued can be used towards store credit. These points can be redeemed at any time, 365 days a year. No “Black Out Periods” or selected days, they can be used anytime. We believe they are your points, which means you get to decide when you would like to use them!

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Free Special Orders:

We offer free ground shipping on any special orders over $20. Items under $20 will have a flat rate of $5. This is good on all stock and non-stock items. A 20% deposit is required to secure the special order item(s).

*Large or over-sized items such as kayaks, trailers, Thule boxes, and safes are not subject to free shipping.

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Special Member-Only Deals:

Your membership account tracks all of your purchases. By tracking your receipts, your membership account is telling us what outdoor activities you like to do and what brands you like. When we send you a Special Member-Only Deal, it will be for an item or service that you will like.

For Example: If you buy a kayak, you may get a deal towards a kayak lesson, or a kayak related item. If you buy a tent, you may get a deal towards a stove or a pair of hiking boots. No spamming from us!

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Receipt Tracking:

With a membership account, scrambling for that receipt to return an item becomes a thing of the past. Your membership account tracks all of your purchases, therefore you no longer need to worry about a receipt when you want to return or exchange anything.

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Price Match Guarantee:

We guaranty that we have the lowest everyday price. If not, we’ll match it.

*If you find a lower advertised price on the same available brand and model, prior to your purchase, and you can provide a picture/written quote (local shops), advertisement (print ad), or printout of the item (web), and it’s not a closeout item, misprint, special buy or promotion, liquidated item or an auction item, and you have factored in any additional fees (shipping/handling/processing), and we have the item in-stock, we will match the price.

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Any item(s) can be placed on a 30 day Layaway. To put items on layaway, we require 20% down.

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Bike Benefits:

When you are purchasing a bike from Pacific Outfitters, you are also purchasing a lifetime of FREE MAINTENANCE. This can result in hundreds of dollars in savings every year. No one else comes close to offering this type of service to their customers. Our award winning bike service shops are here to take care of all of your needs. This benefit allows you to enjoy your bike for a lifetime. (This program is tied to your membership account, therefore, not transferable.)

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Grow & Go: (Youth bicycle trade-in program)

Any NEW kid’s bike that is purchased from one of our locations and attached to a membership can be returned for 100% of the purchase price towards the next size up, if returned within one year. You can get 50% back if returned within two years and 25% back if returned withing three years. You can keep doing this until your child gets into their first adult BMX bike or adult mountain bike. This can result in $100’s of dollars in savings throughout the years and if you do the math, it’s cheaper than buying a poorly made “Big Box” bike. We want to take the thinking out of where to buy your child a bike. You can’t go wrong with the Grow & Go program.

*All bikes that are a part of the program will have a “Grow & Go” sticker on them. Kid’s bikes consist of kid tricycles, push bikes, 12” bikes, 16” bikes, 20” mountain bikes, and select 20” BMX bikes. Kids specialty bikes are not included in the Grow & Go program. Only NEW qualified kids bikes can take advantage of the Grow & Go program. 

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Take advantage of renting Kayaks, Stand Up Paddle Boards, Bikes, Surfing Gear, Dive Gear, Snowboards, Skis, etc. You are required to have a membership account to take advantage of our expansive and diverse rental department.

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Gun Benefits:

Free basic cleanings for life on all guns purchased at Pacific Outfitters.

***Up to two basic cleanings per year, per gun. Must have your PacOut Gun Benefits card.

CLICK HERE to find out what you need to know about Firearm Purchases.

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Pacific Outfitters Return Policy

Pacific Outfitters Warranty Policy

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